At "Junk Hunter" , we do our very best to ensure that products you receive are as described and undamaged.
In the event you are not completely satisfied you may return your product to us and get a full refund or we will provide a replacement subject to the terms and conditions below.
- All products being returned must be complete and contain ALL original manufacturer packaging including packing materials, all manuals, blank warranty cards, accessories and any other documentation included with the original shipment.
- If we have sent you an incorrect product, we will exchange it or provide a refund.
- If you receive damaged merchandise, it is preferable to REFUSE DELIVERY from the carrier attempting delivery. If you accept the package, you must make sure the damage is noted on the carrier's delivery records in order to file a damage claim with us. Keep the product together with the original packaging and notify our customer service department within 48 hours. If you do not notify Junk Hunter of damaged goods within 48 hours of delivery, our regular return policy will override any claim of damage. DEFECTIVE returns can be accepted within 28 days of receipt of the package for refund or replacement.
- NON-DEFECTIVE returns can be accepted within 28 days of receipt of the package on condition that original shipping charges of all NON-DEFECTIVE returns will be non-refundable. Please use a carrier that is able to provide you with proof of delivery. The Company reserves the right to deduct some or all of any restocking costs incurred from its supplier where the returned item is not a normally stocked item and has been supplied to order. For your protection, we strongly recommend you fully insure your return shipment in case of any loss or damage.
- If the package is refused by the customer without any reason, the customer shall be responsible for the return delivery charges.
- The Company reserves the right to deduct some or all of any restocking costs incurred from its supplier where the returned item is not a normally stocked item and has been supplied to order.
If you have any queries please contact our customer services team: junk.hunter@aol.com
If you wish to return an item which falls in line with our above terms and conditions please complete the Returns Form below to submit a request.
Returns Form
Please complete the form below. We will reply to you as soon as possible with a return number and any instructions.
Terms and Conditions
1. Acceptance of Terms of Use and Amendments.
Each time you use or cause access to this web site, you agree to be bound by these Terms of Use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this web site, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms of Use. Please see our Privacy Policy, which is incorporated into these Terms of Use by reference.
2. Our Service.
Our web site and services provided to you on and through our web site on an "AS IS" basis. You agree that the owners of this web site exclusively reserve the right and may, at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.
3. Your Responsibilities and Registration Obligations.
In order to use this web site, you must or may be asked to register on our site and agree to provide truthful information when requested. When registering, you explicitly agree to our Terms of Use and as may be modified by us from time to time and available here.
4. Privacy Policy.
Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.
5. Registration and Password. You are responsible to maintain the confidentiality of your password and shall be responsible for all uses via your registration and/or login, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use or your registration, user account or password.
6. Your Conduct.
You agree that our web site may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this web site nor for any error or omission.
You explicitly agree, in using this web site or any service provided, that you shall not:
(a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libelous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this web site or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
(b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
(c) collect or harvest any data about other users;
(d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
(e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.